Terms and Conditions

Last updated: September 14, 2026

Welcome to Twinkle Toes Pet Supplies. These Terms and Conditions govern your use of our website and your purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms and Conditions.

1. About Our Store

Twinkle Toes Pet Supplies operates an online store offering pet supplies and accessories, including pet grooming tools, bedding, clothing, feeding accessories, toys, and other products for cats and dogs.

Throughout these Terms and Conditions, the terms "we," "us," and "our" refer to Twinkle Toes Pet Supplies. The terms "you" and "your" refer to the customer or website visitor.

2. Use of Our Website

By using our website, you agree to use it only for lawful purposes and in accordance with these Terms and Conditions.

You agree not to:

• Use the website for fraudulent or unlawful purposes.
• Attempt to gain unauthorized access to our website, systems, or accounts.
• Interfere with the operation or security of the website.
• Copy, reproduce, distribute, or exploit website content without permission.
• Use our website in a way that could damage, disable, or impair its functionality.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate and up to date.

However, product colors, appearance, packaging, measurements, and other characteristics may vary slightly from images displayed on the website due to differences in screens, lighting, manufacturing batches, or product updates.

We reserve the right to correct errors, update product information, or change product availability at any time without prior notice.

4. Product Availability

All products are subject to availability. Adding a product to your cart does not guarantee that the product will remain available until checkout or payment is completed.

If an ordered product becomes unavailable, we may contact you regarding the order and available options.

5. Prices and Payments

Product prices are displayed on the applicable product or checkout page. Prices may change at any time without prior notice.

You agree to provide accurate and complete billing and payment information when placing an order.

Orders may be cancelled or declined if there is an apparent pricing error, payment issue, suspected fraud, or other issue that prevents us from properly processing the order.

6. Orders and Order Acceptance

Placing an order constitutes an offer to purchase the selected products. An order confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases of suspected fraudulent activity, product availability issues, pricing errors, or unusual purchasing activity.

7. Shipping and Delivery

We aim to process and ship orders within the timeframes communicated on our website or during checkout.

Delivery times may vary depending on the destination, shipping method, carrier, customs processing, weather, holidays, and other circumstances outside our reasonable control.

Once an order has been handed to the shipping carrier, delays caused by the carrier or circumstances outside our control may affect the estimated delivery date.

Customers are responsible for providing accurate shipping information. We are not responsible for delays or delivery problems resulting from incorrect or incomplete addresses supplied during checkout.

8. Returns and Refunds

Returns, exchanges, and refunds are subject to our applicable Refund and Return Policy.

Before returning an item, customers should review the applicable return requirements and contact us through the contact information provided on our website.

Certain products may not be eligible for return for hygiene, safety, or other legitimate reasons. Any applicable exclusions will be communicated in our return policy or at the time of purchase.

9. Pet Product Safety

Our products are intended for use by pets and should be used responsibly and according to the product's instructions.

Pet owners are responsible for selecting products appropriate for their pet's size, age, breed, behavior, and individual needs.

Pets should be supervised when using toys, grooming products, accessories, clothing, feeding products, or other pet supplies where appropriate.

Products should be inspected regularly for signs of damage or excessive wear. Damaged products should be removed from use.

Our products are not intended to replace professional veterinary advice, diagnosis, or treatment. If you have concerns about your pet's health or safety, consult a qualified veterinarian.

10. Intellectual Property

Unless otherwise stated, the content on this website, including text, logos, graphics, photographs, product descriptions, designs, and other materials, is owned by or licensed to Twinkle Toes Pet Supplies.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our website content without our prior written permission.

11. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites. These services and websites may have their own terms, conditions, and privacy policies.

We are not responsible for the content, availability, security, or practices of third-party websites or services that we do not control.

12. Website Availability

We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend or restrict access to the website for maintenance, updates, security reasons, technical issues, or other circumstances.

13. Limitation of Liability

To the extent permitted by applicable law, Twinkle Toes Pet Supplies will not be responsible for losses or damages arising from your use of the website or products where such liability cannot reasonably be attributed to us.

Nothing in these Terms and Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

14. Indemnification

To the extent permitted by applicable law, you agree to hold Twinkle Toes Pet Supplies harmless from claims, losses, liabilities, damages, costs, or expenses arising from your misuse of our website, violation of these Terms and Conditions, or violation of another person's rights.

15. Privacy

Your use of our website may also be subject to our Privacy Policy, which explains how information may be collected, used, stored, and handled when you interact with our store.

16. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our store, products, services, legal requirements, or business practices.

When we make changes, the updated version will be posted on this page with a revised "Last updated" date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms and Conditions, to the extent permitted by applicable law.

17. Governing Law

These Terms and Conditions are subject to applicable laws and regulations. Any applicable legal rights, obligations, dispute-resolution procedures, and governing-law provisions will be determined in accordance with the laws applicable to the transaction and the parties involved.

18. Contact Us

If you have questions about these Terms and Conditions, your order, or our products, please contact Twinkle Toes Pet Supplies through the contact information provided on our website.

Twinkle Toes Pet Supplies
Email: gsm5273@gmail.com
Phone: +1 972-768-3519

Thank you for choosing Twinkle Toes Pet Supplies.